Course de­scrip­tion

No. 913.01

Essential Telephone and E-Mail Communication (A2/B1)


Wednesdays, 12:30–14:00 AM (from 26.06.2024 to 24.07.2024)               


In-person course

Target group

The course is aimed at employees who need English language skills for their work at Paderborn University and already have previous knowledge at A2/B1 level.

Number of participants

max. 12 participants


This course concentrates on telephoning and emailing skills and is suitable for both academic and non-academic employees who have a basic knowledge of English (A2 level) but need to refresh their office communication skills. Successful telephoning and email communication requires skills such as choosing an appropriate level of formality, being aware of standard letter-writing conventions, and knowing common phrases used on the phone and in email correspondence.


Eileen Saager

Trainer´s background

Eileen Saager is a native of Ireland. She obtained the CELTA Qualification (Certificate in English Language Teaching to Adults) from the University of Cambridge in Dublin. For many years, she has lived and worked in Paderborn as an English language teacher in adult education and has led group and individual classes in various well-known companies in the area. Since 2008, she has been a lecturer at the ZfS. Parallel to this, she has participated in numerous further training courses in language didactics.


The seminar is designed as a face-to-face seminar. You will be informed of the room with the invitation.

To find out your language level according to the Common European Framework of Reference for Languages (CEFR), you can take the following online tests: British Council Placement Test or Cambridge General English Test.

Registration deadline


On the registration deadline, we will decide whether an event can take place based on the number of registrations. Therefore, please register promptly if you are interested. The more registrations we receive, the more certain we can hold the event. Late registrations will be accepted if there are still places available.


Gewünschte(r) Kurs(e)
Angaben zur Person
Zustimmung des/der Vorgesetzten

Declaration of consent *